Nexvato (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines our practices for handling your data when you visit our website, use our services, or communicate with us.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

• Personal Information: This includes your name, email address, phone number, and payment details, which we collect when you provide them directly, such as through forms, emails, or phone calls.

• Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, device information, and browsing behavior. This helps us understand and improve our services.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze site performance, and personalize content. You can control cookie settings in your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and manage our digital marketing, web development, and SEO services.

• Communication: To respond to inquiries, provide important updates, and share information about our services.

• Marketing: To send promotional content and marketing updates, where permitted by law. You may opt out at any time by following the unsubscribe link in our communications.

• Site Improvement: To improve the functionality, security, and user experience of our website and services.

• Legal Compliance: To comply with applicable laws, regulations, and industry standards.

3. SMS Communication and Consent

In addition to email and website communications, Nexvato may use SMS (text messaging) to communicate with customers, partners, or employees. To comply with mobile carrier regulations, we obtain the appropriate consent from recipients before sending any SMS messages. By opting in to receive SMS messages from Nexvato, you agree to the following terms:

Types of SMS Messages We Send

• Conversational Messages: These are individual, back-and-forth messages between Nexvato and the recipient. If you initiate the conversation, consent is implied. If we initiate, we will first seek verbal or written consent.

• Informational Messages: Used to share updates like appointment reminders or service notifications. We detail how consent was obtained (e.g., via phone script, website form). These messages include opt-out instructions for your convenience.

• Promotional Messages: Used to promote our services, such as special offers and event notifications. We require express written consent before sending promotional messages. This consent is typically obtained through website forms, paper forms, or other digital mediums and includes an opt-out option in each message.

How We Obtain and Log SMS Consent

• We document consent provided by recipients to ensure compliance. Records include:

  • Date and Time of Opt-In
  • Method of Consent (e.g., digital form, paper form, website SMS keyword)
  • Consent Language (details on the purpose of messages, frequency, opt-out options)
  • Recipient Identity

• Revocation of Consent: You may opt out of receiving SMS messages by replying with “STOP.” Once you opt out, we will no longer send you messages from that campaign. All opt-out requests are documented.

4. Sharing of Information

We may share your information under the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business, such as payment processors, email marketing providers, and analytics platforms. These providers only use your information as instructed by Nexvato.

• Legal Requirements: When required by law or in response to valid legal requests from authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection and Restriction: Object to or request restrictions on the processing of your data.
• Opt-Out of Marketing: You may unsubscribe from our marketing emails or SMS messages by following the instructions provided in each message.

To exercise any of these rights, please contact us at [Your Contact Information].

7. Cookies and Tracking Technologies

Our website uses cookies to improve your experience, track site performance, and analyze visitor behavior. You may set your browser to refuse cookies, though this may affect certain website functionalities.

8. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

Nexvato may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: